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My original two Essential Spotlight cameras are connected to my network and are working but they are NOT showing on my feed and no recording any event log history.
I have gone through the trouble shooting steps but have not factory reset them. Is this my only remaining option?
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The first thing to check is your subscription status. The cameras come with a short trial sub but when that expires you must purchase a plan for cloud recordings. This has been true since 2018 when the Ultras were first introduced.
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I am already paying for the subscription each month
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@OUBrew wrote:
I am already paying for the subscription each month
Try making a manual recording while livestreaming. If that works, check the feed for the recording.
Does that work?