Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My original two Essential Spotlight cameras are connected to my network and are working but they are NOT showing on my feed and no recording any event log history.
I have gone through the trouble shooting steps but have not factory reset them. Is this my only remaining option?
Labels:
- Related Labels:
-
Troubleshooting
Message 1 of 4
1,889
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The first thing to check is your subscription status. The cameras come with a short trial sub but when that expires you must purchase a plan for cloud recordings. This has been true since 2018 when the Ultras were first introduced.
Message 2 of 4
1,868
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am already paying for the subscription each month
Message 3 of 4
1,855
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@OUBrew wrote:
I am already paying for the subscription each month
Try making a manual recording while livestreaming. If that works, check the feed for the recording.
Does that work?
Related Labels
-
Arlo Essential Spotlight
2 -
Arlo Mobile App
331 -
Arlo Secure
1 -
Arlo Smart
126 -
Before You Buy
224 -
Bevor Sie kaufen
1 -
Detección de Movimiento
1 -
Dépannage
1 -
Features
274 -
Installation
342 -
offline
1 -
Online and Mobile Apps
1 -
Online und mobile Apps
1 -
receipts
1 -
totally frustrated
1 -
Troubleshooting
1,576 -
VMC2030
2 -
VMC2030-100EUS
2 -
Warranty & Contracts
1
- « Previous
- Next »