Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2022-10-29 02:36 PM
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Kevin98585
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Aspirant
‎2022-10-29 02:36 PM

I added a third essential camera to my system, after the free trial it quit recording alerts, it gives me alerts but it doesn't record the event, what's the problem? Please help, Kevin 

 

 

 

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jguerdat
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‎2022-10-29 02:49 PM

You need a subscription to record to the cloud. Your trial ran out so use Settings, Subscription to add one.

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Kevin98585
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‎2022-10-29 03:02 PM

Why do my older cameras continue to record?

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Kevin98585
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‎2022-10-29 03:03 PM

Why do my older cameras continue to re ord without a subscription 

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jguerdat
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‎2022-10-30 07:10 AM

Assuming that the older cameras are no newer than Pro 2 (you didn't specify), they still have the free 7 day plan. Anything newer than the Pro 2 needs a subscription. That's why you got the trial, to get you started.

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