Washington

[Kevin98585]

I added a third essential camera to my system, after the free trial it quit recording alerts, it gives me alerts but it doesn't record the event, what's the problem? Please help, Kevin 

[jguerdat]

You need a subscription to record to the cloud. Your trial ran out so use Settings, Subscription to add one.

[Kevin98585]

Why do my older cameras continue to record?

[Kevin98585]

Why do my older cameras continue to re ord without a subscription 

[jguerdat]

Assuming that the older cameras are no newer than Pro 2 (you didn't specify), they still have the free 7 day plan. Anything newer than the Pro 2 needs a subscription. That's why you got the trial, to get you started.