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How can I get ahold of Arlo in person to help with reoccurring subscription that was cancelled

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  • ‎2021-11-22 07:39 PM
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Slkneib
Tutor
Tutor
‎2021-11-22 07:39 PM

I cancelled my subscription. My account indicates I cancelled it and would no longer have access to recordings after Jan 8, 2021 but I just discovered they are still charging my credit card every month! I can't cancel again as it says I have no current subscription, and if I dispute the charge I have to get a new credit card, which is nightmare! I am not trying to get money back, I jsut don't want any further charges. This company is TERRIBLE at customer service

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JamesC
Community Manager
Community Manager
‎2021-11-23 11:02 AM

Slkneib,

 

I will reach out to you in a private message to gather more information.

 

JamesC

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