Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-08-25 10:55 AM
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Retired_Member
Not applicable
‎2023-08-25 10:55 AM

Arlo Essential Blurry Image

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JamesC
Community Manager
Community Manager
‎2023-08-28 11:30 AM

BDavis01,

 

Are you able to provide a screenshot of what you're seeing?

 

JamesC

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Pam66
Aspirant
Aspirant
‎2023-09-06 08:56 AM

I have the same problem.  Half of the video feed is fine, the other half is blurry.  Tried unplugging the power source, we rebooted the base station, same issue.  

 

Picture attached.arlocamera.png

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JamesC
Community Manager
Community Manager
‎2023-09-08 03:30 PM

Pam66,

 

Have you tried physically wiping of the face of the camera?

 

JamesC

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Pam66
Aspirant
Aspirant
‎2023-09-08 03:32 PM

Yes we have. 

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StephenB
Guru Guru
Guru
‎2023-09-09 05:36 AM
@Pam66 wrote:

Yes we have. 

Have you taken a close look at the lens?  I'm wondering if it might be scratched.

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