Arlo|Smart Home Security|Wireless HD Security Cameras

Firmware updated notification every login

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Ben_NZ
Initiate
Initiate

Hi since the firmware update a couple of days ago I constantly see the notification of firmware updates every time I login to the IOS app.

I have seen that this was a a previously fixed issue but it seems to be back?  I have switched off the cameras, uninstalled and reinstalled the app but still appears.

4 REPLIES 4
GHRes
Initiate
Initiate

I have the same issue and have had no luck finding information on it. It is quite annoying. The issue came from out of nowhere, and nothing I have done (re-booting all components, etc) has helped. 

JamesC
Community Manager
Community Manager

Are you able to provide a screenshot of the message you're seeing?

 

JamesC

Ben_NZ
Initiate
Initiate

0CDCDA43-508A-496C-B513-37FD091AEB36.png

this is what I see every time I log into the IOS app. It only lasts a few seconds but it’s there every time I login

jguerdat
Guru Guru
Guru

Have you tried force closing the app and clearing the app cache?