Arlo|Smart Home Security|Wireless HD Security Cameras
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CA16390
Tutor
Tutor

Does this model have 2 way sound?  If so, I cannot get this working, is there anything I need to set up in the Android app?

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RegularJoe
Virtuoso
Virtuoso
6 REPLIES 6
jguerdat
Guru Guru
Guru

Yes, sound is included and enabled by default.

CA16390
Tutor
Tutor

Thank you for responding again to my post.  I assume that I select the microphone icon in the Arlon app. and I can then speak 2 ways through my smartphone to the camera and vice versa?  If this is how it should operate, I am receiving sound from the camera but no sound is going out to the camera.  I have checked for basics such as volume enabled etc.

jguerdat
Guru Guru
Guru

Is the app allowed to use the mic in the phone settings for the app?

CA16390
Tutor
Tutor

Hi, I've enabled the smartphone for microphone for Arlon app and I am now getting 2 way sound.  However the sound from the camera is very quiet, even with all of my phone sound settings at full.

Thank you for your help.

jguerdat
Guru Guru
Guru

The volume at the camera can be considered rather quiet and other than checking the Audio Settings in the camera settings there's nothing you can do unless the phone has a mic volume selection. The volume FROM the camera to the phone is controlled by the phone as well as the distance of the person speaking to the camera.

RegularJoe
Virtuoso
Virtuoso

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