Can't get cameras to connect, even the doorbell and camera I CAN connect keep falling offline!

[mhleander]

Arlo Essential Spotlight cameras (3) and a Essential Wire-less Doorbell/Camera.

Ordered online, installed all, seemed to work but one camera was all red.

Returned/replaced the defective camera.  Split by dual band wifi into 2.5 and 5 so I can specifically connect with a 2.4 GHz wifi.  Now two of the three cameras can't be found during the discovery part of installation - even though everything is on my desk within 5 feet of the router.

I tried chatting with Arlo Support, waited to be connected to agent - once connected the agent never responded.

This is far more frustrating than my previous two Arlo installations at other addresses (ie. not my first rodeo)!!!

[StephenB]

Have you tried onboarding the cameras from the PC browser (my.arlo.com).  Obviously that won't work for the doorbell.

what router are you using (manufacturer and model please)?