Arlo|Smart Home Security|Wireless HD Security Cameras
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Can’t delete videos from library.

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  • ‎2023-10-18 05:33 AM
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Wfdixon
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Aspirant
‎2023-10-18 05:33 AM

I selected a group of videos to delete and deleted them. Or so I thought. When I looked the videos are still there. When I select the group again, the lower left display verbiage says videos selected. Unfortunately, the Delete symbol doesn’t highlight, and doesn’t delete the videos. Do I have ghosts?!

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jguerdat
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Guru
‎2023-10-18 05:55 AM

App or web client? If app, which one? Have you tried both?

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Wfdixon
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Aspirant
‎2023-10-18 07:58 AM

It’s an app on my iPad.  Thanks for the quick response.

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jguerdat
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Guru
‎2023-10-19 06:13 AM

You didn't answer whether you had tried the web client (my.arlo.com). I don't have iOS devices so can't comment on whether that's a bug or just an issue with you. Do you have any other iOS devices (phone, etc.) that you can try?

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