Arlo|Smart Home Security|Wireless HD Security Cameras

My Arlo Essentials Camera not syncing to phone (samsung).

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Paulyfot
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One of my Arlo cameras just wont sync. You hear the chime and it just keeps ticking over and over. Eventually the orange light keeps going on and off. I cannot update software. Sometimes it finds the camera but then has error and will not update software. I have done everything. Reinstalled App etc. All other 3 cameras work. It is also full charged. 

Tried everything. Just want to know if Camera is now dusted.   I have wifi connected etc as all 3 other cameras sync up immediatly and are working. Cameras are just over 12 months old. Just moved address and now one camera not working

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jguerdat
Guru Guru
Guru

It does seem to imply a hardware issue since you mention "ticking". Some locations (Europe, for instance) apparently have 2 year warranties so you might want to check yours, depending on where you are (US has 1 year). 

 

Have you reset the camera?

 

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera