Camera is not charging

[ElliottO]

I’ve been charging my camera all day and it still shows 10% charge. Any ideas why? Any suggestions as to solving this mystery? I appreciate your help in this issue. Thank you.

[jguerdat]

What does the battery icon show? Is there a lightning bolt through the battery? If not, the cable isn't connected properly or the charger isn't working. Do you have another cable and charger to try?

[ElliottO]

I was able to get the camera charged in August.  No I have two cameras that do not charge.  I got stuck in the long and complicated process following the directions online.   I have tried different cables and chargers.  No help.  Please advise what to do next.  I cannot see the lightning bolt icon because I have taken the cameras off my account per directions for reconnecting cameras to my router.

Thank you.

[FranklinRT]

Which camera model is this?