Arlo|Smart Home Security|Wireless HD Security Cameras

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TacoIsLife
Tutor
Tutor

This is my 3rd day of owning the new tilt outdoor camera and I am already having issues with the connection. I am losing my connection whenever every couple of hours. My Wifi connection is strong with the tilt camera which I find strange because it keeps disconnecting. 

 

My fix for this is I unplug/plug the camera and it works from there. 

 

This is so inconvenient. 

 

Please help to resolve this.  

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JamesC
Community Manager
Community Manager

This could indicate distance from your router or something at the cameras location is intermittently causing a connectivity issue. As a test, If you temporarily relocate the camera near your router without any physical obstructions, does it behave the same way?

 

JamesC

RichWood
Aspirant
Aspirant

Make sure you connect to 2.4 only. The 5 GHz leads to death. Arlo has no clue yet. But that's the issue. 

TacoIsLife
Tutor
Tutor

@RichWood 

 

Maybe you should be a consultant for Arlo since they couldn’t figure the issue out lol

RichWood
Aspirant
Aspirant

Haha, I joined the beta community once. They made fun of me for suggestions a giant red panic button for the security system. Kind of like the President's nuclear button. Something that sits on a night table in a plastic case. So if there is an emergency when you are sleeping you don't have to mess with the App and two factor authentication when you are having a fire or heart attack. They told me to get a life alert. Lol so I left the beta testing group. But look up Ring's panic button. It's amazing. Arlo should have that. But good luck with the pan and tilt. It's such a cool camera when on 2.4. 

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