Arlo|Smart Home Security|Wireless HD Security Cameras

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sent invite to security guy for our church who already had an arlo account and he accepted but the cameras are not showing up in his feed.

2 REPLIES 2

@pgore22 wrote:

sent invite to security guy for our church who already had an arlo account and he accepted but the cameras are not showing up in his feed.

Does his account show "Feed" and "Dashboard"? Or is he seeing "Library" instead?

Both accounts need to see the same user interface (UI). You mention the guest account isn't showing things in his Feed so it appears he has the new UI - but do you? If you use Library to view recordings, your account must be migrated to the new UI before he can see the cameras.

If both accounts are using Feed, he should click on Home near the top of his display and choose the bottom choice. Each user gets his own Home location so he has to choose yours. I suggest renaming Home to make this obvious.

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