Dead battery

[Swellman]

Do I need to charge the battery if my door cam is hardwired where the doorbell was?

[jguerdat]

The camera doesn't charge with the typical doorbell wiring/voltage. You need to charge the battery as per the directions.

[StephenB]

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@Swellman wrote:

Do I need to charge the battery if my door cam is hardwired where the doorbell was?

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Not sure what @jguerdat is thinking.

If you mean the 2nd gen doorbell, then it is supposed to trickle charge from the low-voltage AC delivered to the doorbell:

• https://kb.arlo.com/en_US/000062518

If you are talking about a gen 2 camera (not the doorbell), then it is charged using the USB-C connection on the camera.

[jguerdat]

This thread is supposedly for the Essential Outdoor 2nd Gen camera so I responded as such.