Arlo|Smart Home Security|Wireless HD Security Cameras

Colour night vision issue

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Woody88
Aspirant
Aspirant

Hi there,

I have a new Arlo essential camera and have set the night vision to colour night vision but unfortunately when it's in live view at night it's in black and white unless I manually turn on my spotlight, does anybody know why this is happening and whether I can change the settings or ifbits a fault,

Any suggestions would be much appreciated 

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jguerdat
Guru Guru
Guru

Have you checked the Light Settings in the camera settings?

Woody88
Aspirant
Aspirant

Yes I have I spoke to Arlo and they said that the camera should be in black and white unless there is motion and then the spotlight comes on does anyone else have this same protocol?

 

StephenB
Guru Guru
Guru

@Woody88 wrote:

Yes I have I spoke to Arlo and they said that the camera should be in black and white unless there is motion and then the spotlight comes on does anyone else have this same protocol?

 


When you livestream the camera at night, you need to turn on the spotlight manually.

 

When it detects motion, it will turn on the spotlight.  Though the very beginning of the captured video might be black and white (actually infrared).