Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras no longer pick up motion or send notification

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GSto
Tutor
Tutor
Cameras no longer pick up motion or send notifications since IPhone IOS 18.
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GSto
Tutor
Tutor

Thank you, that solved the issue!

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JamesC
Community Manager
Community Manager

GSto,

 

What mode are you using? Does that mode contain rules telling the cameras to record when motion is detected?

 

Are you able to live stream the cameras and manually record from the stream?

 

JamesC

GSto
Tutor
Tutor

JamesC 

 
My cameras are in optimization mode.  Motion detection is set at 100. 
I can record in live mode, but still the cameras are not picking up any motion or sending notifications. 
StephenB
Guru Guru
Guru

@GSto wrote:
 
My cameras are in optimization mode.  

There is no "optimization mode" - I think you are talking about a power setting.

 

The three modes are "Arm Home", "Arm Away", and "Standby".  If you didn't modify those modes, you should have the system in either "Arm Home" or "Arm Away".  You can see what mode is active by looking at the dashboard screen.  The active mode is shown in color, the others are gray.

 

You might want to read through this:

 

GSto
Tutor
Tutor

Thank you, that solved the issue!