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Solved! Go to Solution.
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This issue has been resolved in the most recent version of the Arlo Mobile app. Please make sure you have the latest version available from the app store. For more information, take a look at the release notes here: Arlo iOS App - 2.6.1 -25th October 2018
JamesC
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Same issue. If it’s not one thing it’s another. They fix one thing and they break something else that’s huge.
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Except the app is broken. No sound anymore on my Arlo Baby. This makes a baby monitor useless.
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1)The new iOS firmware did shot down the sound in live view with Arlo Baby.
2) “Alway listening” symbol is gone.
iOS 2.6.0 has this problem. Please correct the at ones.
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+1
I don't understand how you managed to break such a crucial feature. Every single firmware update has broken something. What are your engineers doing all day?
Release Details:
Arlo Baby FW 1.8.5.3_21226
- Fixed an issue that caused pixilation when streaming locally
- Improved connectivity for Always Listening/Baby Monitoring - REALLY???? @JamesC
- Homekit improvements
Sorry, bit off topic but I'm still about your decision to string everyone along with the promise of a dedicated display.
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Thanks
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I am having the same problem. Sound is the most critical part of a baby monitor... and for them to release this update with it not working at all is completely unacceptable. Do they not have a Quality Assurance team? This should be a basic feature they should regression test before every release.
Also, what is that new icon with the head and the lines in the lower right hand corner? It seems to be related to the audio in the background (which is hard to test when the audio doesn't work correctly). It seems to want to stream the audio when the face image has an "x" and not when it has the "speach lines". Isn't this the opposite of what it should be?
Sweet mother of god this is a botched update.
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You’ve just broken the reason for having a baby monitor in the first place. Why add support for new products when you obviously can’t get it right with the ones you have? Completely aggravating!!!
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There is already a topic started on this.
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Apple TV App
2 -
Arlo Baby
4 -
Arlo Mobile App
119 -
Arlo Smart
12 -
Arlo Wire-Free
1 -
Batteries
1 -
Before You Buy
142 -
Features
34 -
Firmware Release Notes
10 -
IFTTT (If This Then That)
4 -
Installation
101 -
Online and Mobile Apps
143 -
Service and Storage
23 -
SmartThings
1 -
Troubleshooting
821