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Before the current update I could watch my baby in fullscreen. Now the double arrow to see to full screen is gone. I can only rotate to full screen when viewing previous videos in the library, not live video.
How can I fix this? There's no point in me having a baby monitor if i can't see my baby on it.
Solved! Go to Solution.
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Hi PghMama,
For the incorrect temperature readings, feel free to look at this article to recalibrate: How do I recalibrate Arlo Baby’s temperature, humidity, and air quality sensors?
2.13.1_27040 is the latest Arlo Android app version. You can check what Arlo Android app version you're running by tapping on the 3 dots on the top-right corner > Settings > About.
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Really bad update. Having the same issue, with only a partial UI load/fullscreen arrow/sensor reading icons missing. You should roll back your app to previous version.
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My phone resolution doesn't change, but the ability to use full screen changes intermittently.
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One is a OnePlus 7, seems to never have the full screen button any more. Other is a Pixel 2 which is intermittent. Sometimes solved by exiting and launching the app again.
Maybe something to do with screen resolution, possibly linked to auto-rotate setting? I can find any consistency.
Both Android 10 latest patches.
Both auto-updating Arlo apps, so 2.14.1_27065 currently.
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The development team was able to identify the issue and is working on the fix for this. We'll be sure to let you know when this fix is released. We appreciate everyone's patience in regards to this.
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i have the same issue. i cannot expand the screen. and i also cant see my library. i have a google pixel 3.
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Phones are Google pixel XL 2
Google fi
We use finger print login only
Happens on both Wi-Fi and cellular
Android 10 with latest security update
Arlo app Version 2.16_27097
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When I open the app, and close it slowly by minimizing the window size slowly (dragging my finger slowly from the bottom of the screen), and then reopen the app, the arrows reappear. This works when using "gesture" as system navigation in Android.
I guess this works because the problem is related to display size, and the smart resolution feature of Android is causing the problem. The GUI is probably coded in fixed size, so when the animation (by minimizing the window slowly) hits a certain window size, the arrows appear.
This works every time for my mate p20 pro, and my p30
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Thank you! Arlo - you should compensate this person because they've provided more support than anyone I've ever encountered on these forums - and I've been on here ALOT since purchasing the Arlo Baby in 2018. Never buying Arlo product again.
Thanks again @Mottiman !
EDIT: just wanted to add the model I have (Google Pixel 3 XL but I imagine this workaround will work on many Android devices. Ridiculous that this is the solution but Arlo...
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Using most current Android app, I randomly touched the wifi icon at the bottom of my 1/4 screen video feed. The full screen arrows immediately appeared and I easily switched to full screen. Hoping that works for others.
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App Version: 2.17.1_28025
Camera Firmware: 1.9.13.0_815
Google Pixel 2
Android 10
Verizon Wireless
I'm having the same problem. I cannot seem to view my camera fullscreen. There are no arrows, or any logical button to push on the screen. When is this going to be fixed?
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