Arlo|Smart Home Security|Wireless HD Security Cameras
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Connection Problems

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  • ‎2020-08-18 08:01 PM
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Gdubs
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Follower
‎2020-08-18 08:01 PM

3 different houses, roughly 3 to 4 times a day our camera won't connect with our either of our iphones and  ipad. Ungodly frustrating.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2020-08-20 08:54 AM

Hi @Gdubs

 

Can you please provide more detail? Is this occurring on Wi-Fi or mobile data since you said it occurs from different houses?

 

Does the baby camera connect over the web portal?

 

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

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