Arlo Baby keeps skipping lullabies

[cel13]

The sounds are loaded but skip before playing. I click on one to play and it doesn’t even start before skipping to the next which doesn’t play and skips to the next continually.

[ShayneS]

HI @cel13

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

[cel13]

I have restarted it multiple times, uninstalled and reinstalled the camera, tried clearing my playlist and readding sounds - when I do that then none of the sounds work so I haven’t tried that again, and changed the network the camera was on. Not sure what else to do!

[ShayneS]

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support