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Troubleshooting
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IIRC, the baby can lower the rez is the data stream is low ( not 100% sure )...
But either way, I would 1)turn off the battery (switch on bottom under feet)) 2) un power then re power the Baby via the usb plug
See itf that helps...it should auto re-sync after a min or so
Morse is faster than texting!
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JakobNylund,
Are you still experiencing an issue after the reboot suggested above by TomMac? If so, can you provide a screenshot?
JamesC
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Yes still the same issue even after reboot.
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Here's a daytime screenshot
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JakobNylund,
Check your video resolution in the camera settings. What do you have selected? (1080p for best quality)
You can find this under Settings > My Devices > Arlo Baby > Device Settings > Video Settings > Video Resolution
JamesC
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Re-uploading these images here instead of adding attachments to make it easier to see
Any ideas of what I should do?
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And heres a video (dropbox link) of the stream
https://www.dropbox.com/s/i14uonziwinvvpx/1524810910810.MP4?dl=0
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JakobNylund,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.
JamesC
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