Arlo|Smart Home Security|Wireless HD Security Cameras
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LMRD
Follower
Follower
‎2020-04-16 12:23 PM

Hello,

I bought the camera 9 months ago and everything was working perfectly. Today the camera Arlo Baby, it stuck in boot mode and shows solid amber light on.

I have tried the solutions but without any luck:

 1. Power Cycling - still solid amber

2. Factory reset after power cycling - still solid amber 

 

Can someone tell me if the amber light or the message refers to the camera it never be working anymore?

 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2020-04-17 10:14 AM

Hi @LMRD

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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