Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Baby stuck in boot mode and shows solid amber light on. Doesn't work the reset button. H...

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LMRD
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Follower

Hello,

I bought the camera 9 months ago and everything was working perfectly. Today the camera Arlo Baby, it stuck in boot mode and shows solid amber light on.

I have tried the solutions but without any luck:

 1. Power Cycling - still solid amber

2. Factory reset after power cycling - still solid amber 

 

Can someone tell me if the amber light or the message refers to the camera it never be working anymore?

 

Model: ABC1000 | Arlo Baby
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ShayneS
Arlo Moderator
Arlo Moderator

Hi @LMRD

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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