Arlo Baby stuck in boot mode and shows solid amber light on. Doesn't work the reset button. Help!

[LMRD]

Hello,

I bought the camera 9 months ago and everything was working perfectly. Today the camera Arlo Baby, it stuck in boot mode and shows solid amber light on.

I have tried the solutions but without any luck:

 1. Power Cycling - still solid amber

2. Factory reset after power cycling - still solid amber 

Can someone tell me if the amber light or the message refers to the camera it never be working anymore?

[ShayneS]

Hi @LMRD

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support