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I m not sure if something on the inside of the camera needs to be died or serviced?? I try to add device and it only shows the orange light for a short amount of time (never a blue light). It scans the QR code and I hear a chime but it never find the device. I’m stuck for what to do next
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Troubleshooting
Message 1 of 32
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What steps are you stuck on with connecting your Arlo Baby to the Arlo mobile app?
- Which version of iOS is installed on your iPhone?
- Which version of the Arlo mobile app are you running?
Message 26 of 32
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I’m the same as everyone else here. Arlo baby randomly dropped off app & HomeKit after an app update and now won’t rejoin the app. I can see it joining my wireless network and passing traffic however.
iOS version is 15.1 (tried on 15.2 beta also)
Arlo App Version 3.5.8
Issues started as of 3.5.6
iOS version is 15.1 (tried on 15.2 beta also)
Arlo App Version 3.5.8
Issues started as of 3.5.6
Message 27 of 32
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The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.
Message 28 of 32
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Hi @catchappell
Are you still experiencing this issue? Do you mind sending me the serial number for the Baby camera you are having an issue onboarding?
Thank you
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Message 30 of 32
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Hello everyone, are you still experiencing this issue with your Arlo Baby cameras?
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Are you still experiencing this issue with your Arlo Baby cameras?
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