Arlo Baby stopped working and unable to connect to our iPhone or network even with factory reset

[Nima2021]

Our Arlo baby stopped working and we are unable to connect it to our iPhone or network, even with a factory restart! Help please!!!

[JessicaP]

Hi Nima2021,

Did you remove your Arlo Baby camera from your account? What LED lights are you seeing on your Arlo Baby camera?

[Nima2021]

I removed it from my account and tried the reset factory and unplugging. Nothing works!

The color is orange and flashing. Even when it isn’t flashing and is blue, I try and nothing works and camera isn’t found!

[JessicaP]

Make sure that you've entered the SSID and password correctly when pairing up. Also make sure that your phone device is connected to the same network as your camera.