Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Baby stopped working and unable to connect to our iPhone or network even with factory reset

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  • ‎2021-12-08 06:32 PM
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Nima2021
Aspirant
Aspirant
‎2021-12-08 06:32 PM

Our Arlo baby stopped working and we are unable to connect it to our iPhone or network, even with a factory restart! Help please!!!

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JessicaP
Arlo Employee Retired
‎2021-12-10 12:27 PM

Hi Nima2021,

 

Did you remove your Arlo Baby camera from your account? What LED lights are you seeing on your Arlo Baby camera?

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Nima2021
Aspirant
Aspirant
‎2021-12-10 01:22 PM
I removed it from my account and tried the reset factory and unplugging. Nothing works!

The color is orange and flashing. Even when it isn’t flashing and is blue, I try and nothing works and camera isn’t found!
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JessicaP
Arlo Employee Retired
‎2021-12-13 10:49 AM

Make sure that you've entered the SSID and password correctly when pairing up. Also make sure that your phone device is connected to the same network as your camera.

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