So abandoned the use of this as a baby monitor due to the pixelation problem and the atrocious support from arlo, decided I would setup at home while I'm on holiday, changed video mode from 480-720 and has been connecting for the last 8 hours. No restart option, tried all consoles & camera just says its busy and I have to wait. Away from home so cant reset, how on earth do you pass this rubbish off as either monitors or security.
My support cases have been forgotten about and after care from arlo is a joke. Do something more useful with your money like shred it rather than buy an arlo product is my advice.
£30 fredi cam hands down has outperformed this in reliability and quality.
I apologize for the inconvenience, We may need to pull the plug on the camera to help reboot it. I know you are remote as of now & I personally wish there was another way as well. I will be here to assist you when you are able to physically reboot the device.