Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Baby Image still pixelated (Bluetooth off, separate 5Ghz channel, etc.)

Reply
Discussion stats
  • 2 Replies
  • 4737 Views
  • 0 Likes
  • 3 In Conversation
CHUD2
Follower
Follower

So I've had the Arlo Baby for some time now (long enough that it can't be returned Smiley Indifferent) and I'm still running into issues with screen pixelation. I've followed the troubleshooting guidelines provided by Netgear and turned the Bluetooth on my iPad off and also have both the IPad and Camera on a 5Ghz channel (it was horrendous before turning th Bluetooth off). The camera is in a room directly below the router's location (Netgear R7000). I've provided a picture to help clarify what I'm talking about. Maybe I'm expecting too much but for the cost, I'd expect a 1080p camera to look a little better.

2 REPLIES 2
steve_t
Master Master
Master

Try it on the 2.4GHz network

JamesC
Community Manager
Community Manager

CHUD2,

 

Adding to steve_t's suggestion above, do you also see this behavior if you move the camera to the same room as the router? Try this temporarily to see if you get the same results.

 

JamesC

Discussion stats
  • 2 Replies
  • 4738 Views
  • 0 Likes
  • 3 In Conversation