Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo baby: Is it normal that there's a "High pitch" buzz coming the camera?

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Fairlady
Aspirant
Aspirant
Is it normal that there's a "High pitch" buzz coming the camera? Concern that it will effect my newborn twins hearing with this high frequency.
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jguerdat
Guru Guru
Guru

No, it's not normal.  Try resetting the camera and resync.  If it's still there, turn off audio to test.  It could be feedback so repositioning the camera and/or changing audio settings may help.  Otherwise, swap at the store or open a case with support.

Fairlady
Aspirant
Aspirant

Thanks for the response.  I tried moving it to different places, on and off the device and still have this sound.

 

Here's a link to the high pitch sound I am hearing from the Arlo Baby:

 

https://youtu.be/kQXFw6JFbVQ?t=1m17s

JamesC
Community Manager
Community Manager

Fairlady,

 

The link you provided doesn't seem to be a specific example of what you are experiencing with your device.

 

If your Arlo Baby is producing a sound similar to what can be heard in the link you provided, this isn't normal behavior. Consider contacting the Arlo Support Team for further investigation of the issue.

 

JamesC

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