Arlo|Smart Home Security|Wireless HD Security Cameras

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dme881
Aspirant
Aspirant

The arlo audio doorbell works, but the app is not calling when people press then button. It allso seems to be stuck in "silent mode".

 

When can aslo fix this?

 

Latest iOS 17.5.1

 

 

IMG_5714.JPGIMG_5713.JPG

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StephenB
Guru Guru
Guru

@dme881 wrote:

 It also seems to be stuck in "silent mode".

What happens when you try to take it out of silent mode?

dme881
Aspirant
Aspirant

In the web, it refuses.

 

In the app, it is "out of the mode" but it doesnt work.

 

I made a video.

 

Note that clicking the doorbell button needs to be done twice.

 

https://youtube.com/shorts/SdQob16Ij8E?feature=share

 

 

What happened to Arlo as a company???

BrookeN
Arlo Moderator
Arlo Moderator

Have you tried to uninstall and then reset the doorbell and re-onboard it?

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