Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Subscription

Reply
Discussion stats
  • 3 Replies
  • ‎2024-08-20 05:30 PM
  • 6667 Views
  • 1 Like
  • 2 In Conversation
K1eyvan
Aspirant
Aspirant
‎2024-08-20 05:30 PM

Getting the errorwhe try to buy subscription!

Labels:
0 Likes
Reply
Message 1 of 4
6,667
3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-08-21 06:49 AM

What is the error? Also, have you tried to purchase it within a different browser?

0 Likes
Reply
Message 2 of 4
6,645
K1eyvan
Aspirant
Aspirant
‎2024-08-21 07:19 AM

I can not paste the screenshot here. (not working)
error: Master plan not registered on the account . unable to assign supplemental plan!

0 Likes
Reply
Message 3 of 4
6,642
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-08-21 07:24 AM

I have created a ticket with support to reach out to you. They will reach out to you as soon as possible. 

Reply
Message 4 of 4
6,640
Discussion stats
  • 3 Replies
  • ‎2024-08-20 05:30 PM
  • 6668 Views
  • 1 Like
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.