Unable to join the network “Arlo_IcSH”

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Hi, I am trying to a a Alro Chime 2 to my existing base station. All was work fine, however due to a power outage I am trying to re-add my device. However, after I scan the QR code and plug in the Chime 2 to the power outlet and the white light disappears I get the error message “Unable to join network “Arlo_IcSH”. Does anyone have any suggestions of why this is happening? Thanks in advance.

[jguerdat · Accepted solution]

While that may be an issue with the phone, have you tried resetting the chime?

https://kb.arlo.com/000061879/How-do-I-reset-my-Arlo-Chime-or-Chime-2

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Perfect! That worked for me thanks. 👍🏻