Normal for back to only have rubber weather seal on just one of the screws for Audio Doorbell?

[FuzzyWolf]

Hey guys,

I just got an arlo audio doorbell and was wonder if it’s normal for the back where you screw it into the wall to only have like a rubber weather seal like things on just one of the screws? Because mine only had them on and seemed like its suppose to have two.

[StephenB]

---

@FuzzyWolf wrote:

I just got an arlo audio doorbell and was wonder if it’s normal for the back where you screw it into the wall to only have like a rubber weather seal like things on just one of the screws? Because mine only had them on and seemed like its suppose to have two.

---

Do you mean the anchors shown on page 4 here: https://www.arlo.com/en-us/images/Documents/ArloAudioDoorbell/arlo-doorbell-installguide.pdf ?

They aren't weather seals.  You'd only need them if you are installing the doorbell into wallboard, concrete, or brick.

[FuzzyWolf]

Nope theyre like grey o-rings rubbery kinda things that is on the hole that the screw go through on the backplate that you screw into the wall.

[StephenB · Accepted solution]

---

@FuzzyWolf wrote:
Nope theyre like grey o-rings

---

Ok.  I just checked my doorbell, and it has two.

I suggest exchanging it with the seller.

[FuzzyWolf]

Thank you very much for your help! I’ll contact amazon for a replacement.