Doorbell doesn't ring and just asks to leave a message after changing Arlo app

[Paul123456]

I have 4 cameras, doorbell and chime. All was set up perfectly.
Since the change of app my doorbell doesn’t work. Instead of ringing it just ask to leave a message. I phone XR

[Nankishore77]

Same problem here with doorbell not working.

[JessicaP]

Hi Paul123456 and Nankishore77,

Make sure that you don't have silent mode enabled from the Arlo app, which you can view here on how to get to the silent mode screen: How do I enable silent mode on my Arlo Audio Doorbell?

[Nankishore77]

No notifications on 6s with iOS 13.1 beta. But my wife’s 6s with iOS 12 is working fine for the doorbell and notifications.

It’s the new iOS 13 related along with Arlo update they did with legacy recently.

[Paul123456]

It just seems to be the new version of the app. Picture less clear, big time lags, functions not working. I reinstalled legacy app and all is fine (until 30th sept). Let’s hope you fix the new one in time