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Doorbell doesn't ring and just asks to leave a message after changing Arlo app

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Paul123456
Aspirant
Aspirant

I have 4 cameras, doorbell and chime. All was set up perfectly.
Since the change of app my doorbell doesn’t work. Instead of ringing it just ask to leave a message. I phone XR

Nankishore77
Aspirant
Aspirant

Same problem here with doorbell not working.

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
JessicaP
Arlo Moderator
Arlo Moderator

Hi Paul123456 and Nankishore77,

 

Make sure that you don't have silent mode enabled from the Arlo app, which you can view here on how to get to the silent mode screen: How do I enable silent mode on my Arlo Audio Doorbell?

Nankishore77
Aspirant
Aspirant
No notifications on 6s with iOS 13.1 beta. But my wife’s 6s with iOS 12 is working fine for the doorbell and notifications.

It’s the new iOS 13 related along with Arlo update they did with legacy recently.
Paul123456
Aspirant
Aspirant
It just seems to be the new version of the app. Picture less clear, big time lags, functions not working. I reinstalled legacy app and all is fine (until 30th sept). Let’s hope you fix the new one in time
Discussion stats
  • 4 Replies
  • 1344 Views
  • 0 Likes
  • 3 In Conversation