Arlo|Smart Home Security|Wireless HD Security Cameras

Doorbell will not sync

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Chanda1
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Aspirant

Doorbell won’t sync? Why not? Light flashes but says can’t find it?

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Chanda1

 

Are you still experiencing this issue?

Chanda1
Aspirant
Aspirant
Yes. Still won’t sync to my account or phone. My cameras did perfectly and easily.
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried to reset it by holding down the reset button for 10 seconds? The button is located between the batteries. I have provided an article with further information: How do I reset my Arlo Audio Doorbell?

Chanda1
Aspirant
Aspirant
Yes I have. Still won’t sync. Can I send back and get a replacement?
ShayneS
Arlo Moderator
Arlo Moderator

@Chanda1

 

I would suggest contacting support regarding your doorbell. I have attached the link for you  Arlo Tech Support

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  • 5 Replies
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  • 2 In Conversation