Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
Reply
Guru

Re: Doorbell Speaker Volume

Yes, I have also had the hourly recording, usually just at night but not always. The camera has a slight view of the doorbell and I can see the ring light on the doorbell flashing so it thinks it detected something. I switched from having the doorbell detect to just have the camera do the detection. That way I get the ability to adjust sensitivity, too, which the doorbell doesn't have.

Message 126 of 142
Aspirant

Re: Doorbell Speaker Volume

The automated messages are incredibly faint. I was unable to have the doorbell play any sound from my phone when it called. Why is the speaker not able to draw power from the existing wiring of the doorbell? I'm not sure if this is a great alternative to the competition....
Message 127 of 142
Aspirant

Re: Doorbell Speaker Volume

Really expected better maximum volume capabilities for this doorbell
Message 128 of 142
Master

Re: Doorbell Speaker Volume


@Blinx wrote:
Why is the speaker not able to draw power from the existing wiring of the doorbell?

Because there is no usable voltage on the two wires - the doorbell does just close the loop to provide power to the bell. Doing so would require rewiring, additional cable/wire to the doorbell and last but not least because there are many different systems (from a few volts DC to 230 V AC) there would be a major hardware effort be required.


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Message 129 of 142
Guide

Re: Doorbell Speaker Volume

Almost every other manufacturer (Ring, Nest, etc...) are able to power their devices from the existing doorbell transformer/wiring.
Message 130 of 142
Guide

Re: Doorbell Speaker Volume

"Almost every other manufacturer (Ring, Nest, etc...) are able to power their devices from the existing doorbell transformer/wiring."

 

In all fairness, power from an existing doorbell has its own set of problems.  Read through some Ring reviews and you'll find that often the existing doorbell transformer is the wrong voltage or has some other problem.  Also, some older homes may have damaged or broken wiring, making a wireless doorbell the only option.  For those reasons, Ring also offers a battery-only edition.  That one suffers from the need to maximize battery life, which results in compromised functionality when compared to the doorbell transformer powered version.  In my particular case, the homebuilder put the doorbell button in an odd location--odd enough that a lot of people never even saw it.  Arlo's battery powered doorbell can be mounted anywhere, and since it is not also a video camera, doesn't have the serious power issues that the battery powered Ring unit does.

 

All that said, it does appear that the Arlo doorbell was rushed into production without sufficient R&D, with the low volume being the big problem.  I was able to get a version 1.3 replacement for my original, and that one is OK, but just barely.  Volume setting must be at max, and if there is a truck passing (I'm in Katy Texas surrounded by hillbillies, who all drive Xtra large pickup trucks!) then someone at the door will miss what I'm saying to him/her.  A bargain priced accessory speaker/mic would be nice.

Message 131 of 142
Guide

Re: Doorbell Speaker Volume

I’m not very familiar with the issues associated with those products as I’ve never owned, or used them. I also recognize that everyone’s requirement are different, and there’s really no “one size fits all” solution.
I do know that the original Ring door bell (maybe the current gen as well) was battery powered, and the power from the doorbell transformer was used to trickle charger that battery. So the homeowner never had to change or charge the batteries.
Also, from personal experience, I’d say it’s safe to assume that many of the issues reported, as it relates to powering those products are due to improper installation.
That said, I’m sure part of Arlo’s decision to make the product battery power only was to keep it installation friendly, and minimize issues associated with improper installation, which would reflect negatively on the product.
Come to find out, that really didn’t matter as product has been a failure as was their new Ulta cameras.
Message 132 of 142
Master

Re: Doorbell Speaker Volume


@rseward wrote:
Almost every other manufacturer (Ring, Nest, etc...) are able to power their devices from the existing doorbell transformer/wiring.

On the push buton most installations don't have power - it's just a loop to close by the push button. Figure...


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Message 133 of 142
Virtuoso

Re: Doorbell Speaker Volume

Installed the replacement hardware version 1.3 on Feb 2.  One month later, battery voltage still at 95%.

So, better volume, much better battery life.

Message 134 of 142
Aspirant

Re: Doorbell Speaker Volume

Their inability to address and their lack of response to this thread on their forum makes me rethink my faith in the entire Arlo platform.  They seem to have decent resale value on e-bay(except for the doorbell), maybe that's the best route.  

Message 135 of 142
Initiate

Re: Doorbell Speaker Volume

I returned my defective doorbell for a refund when I realized that there was a volume problem.  I will likely purchase the improved model when it's available in stores.  I wonder when that will be?

Message 136 of 142
Luminary

Re: Doorbell Speaker Volume

@JamesC we need answers on this doorbell problem !!!! Come on, tell us what’s going to come out soon we need hope, and until the new product comes out what hardware doorbell do we get???
Model: VMB3000 | Arlo Base Station
Message 137 of 142
Aspirant

Re: Doorbell Speaker Volume

I'm very concerned after reading this is apparently a prevalent issue, but I've seen little in the way of suggestions, and support. I have the 2 camera, base station, and doorbell, as well as the Arlo Q, all unopened, and sadly, am considering returning it all. I have $700 invested, and considered buying the doorbell chime, too. Rather than spending another $50, I might return, although I hear the cameras are great. I dont know why Netgear doesnt address this. And it seems like battery life on all products is exaggerated. Lastly, why include an external power adapter that is only 6' long? Why not 10'? C'mon, man.

Message 138 of 142
Master

Re: Doorbell Speaker Volume

Netgear won't do it anymore because Arlo is it's own independent business.

These USB power supplies (for the cameras, I guess you talk about these) are a little critical - the longer the cable, the more voltage loss. Yes, for an Arlo Q one tend to mount higher up on a wall the cables are a little bit short. I had argued this during the Arlo Q Beta already 8-/ as these hanging power supplies half up the wall don't look that great indeed.

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Message 139 of 142

Re: Doorbell Speaker Volume

I have all my cameras hard wired and my longest run is about 30ft. I got white usb cable from monoprice and placed sealant on connects been up for 2 years no issues no loss on voltage I been @ 100 % the whole time
Message 140 of 142
Aspirant

Re: Doorbell Speaker Volume

I had no volume when speaking, but the preset messages worked fine. I didn't even bother dealing with support, since if it didn't work right out of the box, I'm not interested. I'm certain they continue to know this is an issue and continue to manufactor the doorbells. Unfortunate, since it's a great idea, but it has to work as described. I might consider going to a Ring or Nest door bell if Arlo can't get it right in the near future. 

Model: VMB3000 | Arlo Base Station
Message 141 of 142
Star

Re: Doorbell Speaker Volume

Same here! Couldn't beleive how quiet it was, visitors cant even hear me.

Message 142 of 142