Is the expected functionality?
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For the silent mode on Arlo Audio Doorbell, you can silent incoming calls and Arlo Chime but cannot silent existing mechanical or electronic doorbell chime.
Yes, it works intermittently. Never works 100% of the time. As an example, if I put just the call feature into silent mode, it will put the traditional chime into silent mode even if I do not have the traditional chime selected to be silent. Very buggy feature that does not work quite right.
If it works intermittently even when trying to toggle the traditional chime, contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.