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Doorbell Speaker Volume
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Has anyone else had issues with the volume of the doorbell when using the two-way audio? The sound of the person at the door is quite clear and loud on the phone, but when you speak back to the person at the doorbell it's very quiet even at 95% volume.
I've been in contact with Arlo support, and was told the engineering team could reproduce the issue, but the lack of comments on here about this issue make me wonder if the unit I have is just defective and an exchange for a new one would be a good idea.
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How on earth will this be fixed with firmware? Is it too early to ask when the second generation doorbell will be released?
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We just purchased an Arlo Pro 4 4-pack last week and an Arlo Audio Doorbell. We installed the system over the weekend and have been testing everything since then. We too have a very low speaker volume on the doorbell; it is hard to talk to anyone at the door. Also, the microphone volume seems very low - the 'guests' voice over the phone is very low, even at maximum volume. I agree - this needs to be fixed or it's going back to the store soon. That would be unfortunate because we like that it is very responsive - we get a call within a few seconds of pushing the doorbell button.
Model AAD1001
Firmware 1.2.0.0_275_250
Hardware 1.2
S/N 5MJ28AWJ41805
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Horrible!!! Can barely hear ANY audio if you are the visitor at the doorbell location.
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I pulled the box out of the trash so I can return it. The speaker volume on the Arlo pro cameras are just as unusable. Glad I got those from Costco so I can easily return the cameras too. Very dissatisfied.
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Best Buy rep said a lot of people are returning these. No surprise.
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I have the same issue. Is this just the product? Is there anyone that has this product, not having this problem?
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Our phones are Android. They know the problem is universal. I hate it when customer service treats us like idiots.
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