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Chime wont sync with base station - Orange/Red Light

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mshoebri123
Aspirant
Aspirant

All my cameras are working sync'd fine (ULTRA base station and cameras)

Doorbell sync'd fine

 

Tring to add the chime has been troublesome.  I have tried factory reset. Even tryed postioning the chime next to base station. But same result after the white flashing lights - it goes orange (or red.) and does not connect.

 

Any ideas?

 

3 REPLIES 3
jguerdat
Guru Guru
Guru

It may be faulty. Swap at the store.

mshoebri123
Aspirant
Aspirant

@jguerdat No. Replaced it same problem.

 

I removed both the chime and the door bell.

Now can't add the door bell either.

ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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