Chime wont sync with base station - Orange/Red Light

[mshoebri123]

All my cameras are working sync'd fine (ULTRA base station and cameras)

Doorbell sync'd fine

Tring to add the chime has been troublesome.  I have tried factory reset. Even tryed postioning the chime next to base station. But same result after the white flashing lights - it goes orange (or red.) and does not connect.

Any ideas?

[jguerdat]

It may be faulty. Swap at the store.

[mshoebri123]

@jguerdat No. Replaced it same problem.

I removed both the chime and the door bell.

Now can't add the door bell either.

[ShayneS]

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support