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Arlo Doorbell chime does not work
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When I connect the doorbell I initially hear a chime and then the chime box (which is located in the house) makes a noise like a motor is running which leads me to believe that it is getting the elecricity needed. The doorbell chime will not work at this point when I press the Arlo Doorbell.
Any suggestions?
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There are two related issues. My previous post talked about "Silent Mode". You can access this from the web site or from the app. In the iOS app, click on the "Devices" icon at the bottom of the screen to go to the Devices page. Then find the doorbell and click on it. You should then go to a screen saying "Silent Mode". This page always says, "Calls and chimes are turned off." This is misleading. It appears that "silent mode'' is ON when the control is OFF. In the iOS app, if you don't see other settings for "Incoming Call" and "Traditional Chime", toggle the Silent Mode setting. I found that once in a while the system was accidentally on "Silent Mode".
The other (simpler) issue is that it appears to require more force to activate the physical doorbell (chime) than to activate the Arlo doorbell. See if pushing harder doesn't change the result.
I WISH SOME WEB ADMIN WOULD EXPLAIN WHY THE "MODEL" DROP_DOWN DURING POSTING DOESN"T MENTION THE DOORBELL! IT"S VERY ANNOYING.
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I had the same issue. It was due to the incredibly lousy connections from the doorbell to the base. I had to very carefully bend the contacts in the doorbell so they would make contact with the base. Be very careful when you bend them, they are very delicate.
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This seems to be a bug in the IOS App!! The solution given by an Arlo tech support is to remove the doorbell and re-install using "ANDROID APP". I did this and voila! it worked nicely with my mechanical chime. In Andoid after the installation, the Tradicional Chime is shown as "CONNECTED". It is not a hardware bug, it is all sofware bug in the IOS APP.
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