Arlo|Smart Home Security|Wireless HD Security Cameras
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Why is Base station offline

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Dinolito
Aspirant
Aspirant

Cameras are working , but why base station offline? 

IMG_4008.jpeg

3 REPLIES 3
jguerdat
Guru Guru
Guru

It would seem to be a display issue. Have you checked the status of the LED(s) on your base or hub? Have you rebooted the phone and/or force closed the app and cleared the app cache? WHat is shown when you use the web client on a computer (my.arlo.com)?

Dinolito
Aspirant
Aspirant

The led on base I blue. 
have tried to reset the app and arlohub. Very weird.

but the cameras are working.. 

On my.Arlo I see the cameras online but no base hub 😤

jguerdat
Guru Guru
Guru

Try rebooting your router and hub, in that order. 

 


On my.Arlo I see the cameras online but no base hub 😤

Do you see Library to view recordings or Feed? If the latter, the Dashboard won't show your hub but Devices will.