VMB4540 HomeKit token reset needed — stuck on Discovering

[tobibobi]

My VMB4540r2 SmartHub is online and on current firmware, but Arlo Secure > Devices > SmartHub > Device Info > HomeKit remains stuck indefinitely on ‘Discovering your device’. The iPhone and hub are on the same home network, Home Data and Local Network permissions are enabled, and retrying with VPN disabled made no difference. The hub advertises HomeKit with sf=0 although Apple Home has no accessories. Please could an Arlo moderator send a server-side HomeKit token reset to my SmartHub? I will reboot it after confirmation. Please contact me privately if you need the serial number.

[ShayneS]

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[tobibobi]

Thanks so much 🙂