VMB4000

[k-cee]

I had HomeKit set up but then removed it because I was reorganizing things. Now when I try to add my base station again the app just gets stuck on "Discovering your device. Please wait." I saw this posted elsewhere fand support sent a token reset request which seemed to resolve the issue for others. Is that what I need here?

[ShayneS]

I have reset your HomeKit token, please reboot your base station and try again

Thanks!

[bespoke2day]

I am unable to add to HomeKit. I have removed app from phone and reinstalled with latest app. I have cycled base station. I still get hung at the discovering screen within Arlo App for HomeKit Setup

[k-cee]

Thanks! Everything works perfectly now.

[bespoke2day]

Can you do the same for me? I am having the exact same issue

[ShayneS]

bespoke2day

I have reset your HomeKit tokens, please reboot your base station and try again

[bespoke2day]

That worked! Thank you!

[Kuzco83]

Hello, I am having the same issue. Stuck in discovering. Would you be able to reset the HomeKit token as well please?

[ShayneS]

@Kuzco83I

have reset your HomeKit tokens, please reboot your base station and try again

[Kuzco83]

Thanks! That did the trick.

[Kuzco83]

Hi again! We moved houses and I had to setup HomeKit again. Could you please reset the HomeKit Tokens again?

Thanks for your help!

[ShayneS]

@Kuzco83

I have reset your HomeKit tokens, please reboot your base station and try again

[Kuzco83]

That worked perfect. Thanks! 😊

[ShayneS]

Awesome!

[greenyfox]

I am having the same issues as well. Would you reset my HomeKit tokens? Thanks!

Arlo app verions: 3.5.10

Firmware: 1.17.0.0_3953_6ba79e5

Hardware: VMB4000r3

S/N: 4R03777RA0832

[ShayneS]

Hi @greenyfox

I have reset your HomeKit tokens, please reboot your base station and try again