VMB4000 Won't Connect Homekit Token request

[tthomas1324]

I am unable to connect my VMB4000 to homekit after resetting my home. I have verified the firmware is up to date. I believe I need a token reset based on reading other requests. Can you help please?  @JamesC  @ShayneS 

[JamesC]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Knappster22]

I’m in this same place again. Please send me a new reset token also. Thanks.

[JamesC]

Knappster22,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Knappster22]

Thanks James. I am back in business once again.

[Veedub]

Hi JamesC,  Can you please send me a token as well? VMB4000r3

Thank you Noel

[JamesC]

Veedub,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Waldekk]

Hi JamesC,  could you please send a token to my VMB4000 as well? 

[Waldekk]

Need HomeKit token reset for VMB4000, could anyone please help and send the token reset to my base station?

Thank you,

Waldek

[JamesC]

Waldekk,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[TheFlyer]

Me too- disappointed that my brand new base station won’t connect to home kit. Stuck on discovering. Please help with reset token or advice? Thanks!

[TheFlyer]

I’m on VMB4540r3

[JamesC]

TheFlyer,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[samjeffs]

I also need a token please! All up to date firmware, rebooted, changed router settings and still nothing. Thanks!

[JamesC]

samjeffs,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[samjeffs]

Thanks! This worked 😎

[TheFlyer]

Thanks James. I’ve followed the instructions but still stuck at the screen “discovering your device”. 

I don’t have the QR code to setup the hub device through the Apple home kit itself. Thanks for suggestions!

[Leon2771]

I am unable to connect both of my VMB4000's to homekit after resetting my home. I believe I need a token reset based on reading other requests. Can you help please?

[JamesC]

Leon2771,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC