I'm trying to setup a routine on Alexa app to use my Arlo cams as a trigger to switch on one of my tp-link plugs for the outside lights and then go off after 1 minute. It all sets up and when I test it on the app it works but won't trigger with the cameras when I walk outside! Anyone else having problems with this? Looks like everything is right but just not responding.
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Have you tried running the routine manually by hitting the play button to see if it works? And is your camera armed? Make sure that on the Arlo app or web client, you have the camera armed in order for the camera to detect motion.
Have you tried to remove the routine and re-create it again to see if that helps? Otherwise, you might also want to try disable the Arlo Alexa skill and re-enable it to see if that helps.
I have same problem but replies to the originator are all basic which I am sure he would have covered. Seems to be to do with the "motion detected " signal process.
I can also confirm that no matter what I setup for a routine within Alexa using the Arlo pro motion as the trigger - works perfect when testing the routine but not in the slightest when left to be triggered by actual motion
im not sure if I have too many 3rd party connections (IFTTT & HomeKit connections) and maybe Alexa isn’t given any priority in the process?
However I have successfully setup arlo triggers on motion to then action an IFTTT recipe or a HomeKit automation and both work
disabling them didn’t help the Alexa routine get priority or receive the trigger
disabling the arlo skill then setting it up from scratch didn’t help either - in fact gave me a headache seeing all the cameras the 1st few times
all systems rebooted, even waited days of skill disabled to ensure no cloud to cloud latency happening with Alex on AWS made sure all arlo devices were deleted from the app etc
skill reconnected and found cameras - registered motion triggers
allowed routines to be created - even gave them slightly different names in case there were remnants of the past devices confusing things
but again they don’t run outside of pressing the manual play to test a routine
just thought I’d chime in with what I’ve tried in case it helps
If you're having problems where Alexa routine won't trigger the camera, contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.
You mean so I can be told how to add a skill to Alexa again as others have
you are joking right?
find me an arlo user who CAN get motion to trigger an Alexa routine and then I’ll happily waste my time with support and troubleshooting
Yes I agree with above, it is as though the routine does not read motion signal from Arlo VMC3030. I have been trying to see if it can be done some more devious way ( using notification for instant ) so far no luck.
as both IFTTT & HomeKit integrations do pass the trigger to the respective 3rd party successfully as in each case the network communication can be seen on the local network following motion
I have had similar problems with getting smartthings devices to activate alexa routines too.
Focusing on my hallway camera/light/routines. I have one routine to tun on the light when motion is detected between 5pm and 7am. I have a second routine to turn off the light when motion is no longer detected for 3 min. For my lights, I have Philips hue. At one point I had created rooms and assigned lifhts to rooms within Hue but ended up removing the room and left cameras on their own. The reason for this was that in Alexa a device would be added for the light and another for the room but it didn't make much sense to have a light room and a light inside of an Alexa room. But I did notice that if I selected the room as the light (since they had the same light icon), I would get different options when setting up the routine.
My lights are on a network repeater and in a way are not on the same network as my lights.
I also have Ring door sensors that will trigger routines in Alexa to control some lights as well. I really haven't had an issue with the multiple pieces of the puzzle lately and leads me to believe there might be some machine learning within Alexa to get better at effectively using routines. At first when the triggers would sometimes not work I would manually activate the routine on my phone when I moved by the sensor. With that in mind, my recommendations would be to also check if arlo is recording each time you move by it? If you don't have the camera active (recording, sending an email, message or siren) then it will not send anything to Alexa either.
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