Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 3 Replies
  • 973 Views
  • 0 Likes
  • 2 In Conversation
pontonus1
Aspirant
Aspirant
Unable to connect to homekit. I had it previously, but it’s not longer connected and I can’t reconnect.
1 ACCEPTED SOLUTION

Accepted Solutions
pontonus1
Aspirant
Aspirant
Actually I think I’ve resolved it. Had to do another hard reset and it seems to be working now. Thank you.

View solution in original post

3 REPLIES 3
JessicaP
Arlo Employee Retired

Hi pontonus1,

 

What message/error message are you getting when trying to add your Arlo system to Apple HomeKit?

pontonus1
Aspirant
Aspirant
Hi Jessica.
It just keeps searching for/ discovering the device but it never finds it.
I tried resetting the base station, and now the Internet LED is green but the app is saying the base station is offline.
pontonus1
Aspirant
Aspirant
Actually I think I’ve resolved it. Had to do another hard reset and it seems to be working now. Thank you.