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Unable to connect to Homekit

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Sneakyham
Aspirant
Aspirant

I'm trying to connect my arlo set up to Homekit but not havng much luck. 

 

I have 

3x Arlo Pro 1

1x Arlo Pro 2 

Using a VMB4000 baseunit (connected to my router via ethernet cable) 

 

Both Arlo and Homekit app are running the latest versions 

I was unable to find the Baseunit but after rebooting it can at least be seen by Homekit - It's stuck on 'Trying to connect to Bridge' then after 5 mins it fails. 

 

Any suggestions on what i can do? 

1 ACCEPTED SOLUTION

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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1 REPLY 1
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC